Scope of this privacy policy

We are extremely happy that you are visiting this website and have an interest in Adulo Apartments. Before proceeding you should be aware of what this Privacy Policy applies to and what it does not. This website is owned and controlled by Hillbury Ltd, trading as Adulo Apartments Ltd. ("Adulo," "we," "our," "Company"). Adulo is the 'data controller' with regards to privacy and data protection as we dictate how and why your personal data is used by the organization. This Privacy Notice explains who we are, how we collect, share and use Personal Information, and how you can exercise your privacy rights.

This website contains links to 'Nibble Computer Solutions Inc.', who operate this website on behalf of Adulo Apartments Ltd. and 'WebRezPro', a browser-based property management system that processes online reservations on behalf of companies in the tourism and hospitality industries (including Adulo Apartments Ltd.). Both of the aforementioned organizations can be classified as 'data processors' with regards to privacy and data protection as they are third-party companies that Adulo, the 'data controller', has chosen to utilize and to process your personal data on our behalf. This Privacy Policy applies strictly to this website and to those online services utilized by our 'data processors'.

Our website also contains links to the 'Intimate Hotels of Barbados' website. The Intimate Hotels of Barbados also known as "The Small Hotels of Barbados" is a non-profit company formed to bring together small, independent, indigenously owned hotels and apartments in a cooperative environment in order to effect sustainable growth in product and service quality through the facilitation of marketing and management services.

We are not responsible for the data collection, data use practices, privacy policy or the use of cookies or tracking technologies on the Intimate Hotels of Barbados website or other partner or third-party websites that you may access from this website or that have directed or connected you to this website. As such, this Privacy Policy is not applicable to those platforms that are out of our realm of control.

In addition, if you choose to engage with Adulo on a social media platform such as Facebook, LinkedIn, YouTube and Google+, this activity is conducted at your own risk and without any expectation of privacy as Adulo does not control these platforms. Also, Adulo cannot control the actions of other users of any social media platform and is therefore not responsible for any content or submissions contained on such sites and platforms.

What information we collect from you

In General. Our company receives and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date). You can choose not to provide information to us, but in general some information about you is required in order for you to book a room at our property.

Travel Companion Information. When you make a reservation for someone else through this website, we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through your account.

Automatic Information. We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as bookings made. Our goals in collecting this automatic information include helping customize your user experience and inhibiting fraud.

How we use your information

Contractual Purposes. We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the accommodation bookings you conduct on our site. We use other information about you for the following general purposes: to provide you with booking confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services that may be of interest to you; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms and Conditions; and as otherwise described to you at the point of collection.

Email Communication and Marketing. We collect some information to deliver email communications containing content and product offerings which you ask about or in which you are most interested in; to administer a promotion, survey or discussions on our site; to ask for ratings and reviews of services; to follow up with you on upcoming events or offerings that we think may interest you; and to communicate with you by responding to your requests, comments, and questions.

With whom we share your information

We do not sell, trade, transfer or share your information with third-parties, except in the following circumstances:

• When you have explicitly consented to the proposed sharing of information with third-parties. When proposing a sharing of information, we will provide you with the identity and the contact details of the third-party to which your information will be shared with, the purposes of the proposed sharing, the categories of your information that will be shared, and inform you of the possible risks of such information sharing and the safeguards provided by the third-party.
• When we are required to disclose your information to comply with any applicable law, legal process or lawful requests by public authorities, including requests from national security or law enforcement authorities. We will take reasonable steps to notify you in the event that we are required to disclose your information to the extent we are legally permitted to do so.
• When we reasonably believe that the sharing of information is necessary to protect the rights or vital interests of you or other users, or our legitimate interests. We will communicate with you about the identity and contact of the recipient of your information, the categories of your information that are shared, and the rights or vital interests of you or other users or our legitimate interests that we aim to protect, to the extent we are legally permitted and commercially reasonable to do so.
• When we use third-party service suppliers, such as Google Ads (Google Ads Data Processing Terms, Google Ads Data Processing Terms - Subprocessor Information), to collect and process information on our behalf. We require such third-party service suppliers to use your information only as necessary to provide services to us and to ensure the information is handled in a manner consistent with this Privacy Policy.
• Third-party vendors who provide services or functions on our behalf, including credit card processing, reservation bookings, customer service, marketing, distribution of surveys, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to.
• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

How you can access your information

You can access and update your contact information by visiting the 'Contact Us' page on our website and sending us a message using the provided form or by sending a direct request to the email address listed below. You can request to have your personal data deleted by contacting us at the email address listed below. Please also note that we may retain certain information associated with your account, including for analytical purposes as well as for record keeping integrity.

Your rights with respect to collection and use of your information

As discussed above, you can choose not to provide us with any information, although it may be needed to book a room at our property.

You also can add or update information and close your account as described above.

You will be given the opportunity to unsubscribe from commercial emails in any such message that we send you. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating to products or services we have delivered to you, without offering you the opportunity to opt out of receiving them.

If you would like access to or obtain a copy of the information we hold about you, to withdraw your consent previously given to a particular type of data collection and processing, to change your information, to request a correction, to make a complaint about any processing of your information, or to ask any questions about how we may use your information, please contact us at:

Adulo Apartments Ltd.
Rockley Christ Church Barbados T: +1 (246) 426-6811
Or email info@aduloapartments.com

Our staff will deal with your requests or complaints and will respond to you within 30 days. If you live in the European Economic Area (EEA), you may also file a complaint with your local data protection regulator. For the local data protection authorities within the EU, please visit:
http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

Duration, safety, and deletion

We keep the collected information about you as long as we need it to fulfill the purposes described in this policy. Your information will be removed from our systems when we will no longer deem it necessary to use it for the purposes described in this policy or if we deem the information as unnecessary for us to comply with our legal or regulatory obligations.

We pledge to protect your information with technical and organizational measures against the loss, misuse, and alteration of any information we receive from you.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We regularly conduct malware scanning on our system to detect a malicious attack. We encrypt all information that you submit using the Secure Sockets Layer (SSL) protocol. In case we detect a breach to your information which is likely to result in a high risk to your rights, we will notify you without undue delay regarding and communicate with you the nature and consequences of the data breach and measures we have taken or propose to take to address the data breach.

Children's privacy

This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

External Links

If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website.

How you can contact us

If you have questions about either this Privacy Policy, please email us using our customer service and feedback form or send us an email via info@aduloapartments.com.

This Privacy Policy is effective as of September 30, 2018.